UK GDPR Compliance
Dex Removals & Logistics Services is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). This page explains how we comply with your rights under UK GDPR, even though we do not store personal data in a database or require user registration.
Scope and Applicability
This compliance page applies to all visitors of dexremovalsgroup.co.uk. While we do not collect personal data through forms, accounts, or registrations, we may process limited personal data automatically through website analytics, server logs, and cookies to improve user experience and ensure site functionality.
Your Rights Under UK GDPR
Under the UK GDPR, you have the following rights:
- Right of access – You may request confirmation of whether we hold any personal data about you.
- Right to rectification – If any data we hold is inaccurate, you may request correction.
- Right to erasure – You may request deletion of your personal data, where applicable.
- Right to restrict processing – You may request we limit how your data is used.
- Right to data portability – Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
- Right to object – You may object to processing based on legitimate interests, including profiling or analytics.
- Right to withdraw consent – If you previously consented to cookies or tracking, you may withdraw this at any time via your browser settings.
How We Comply
We do not maintain a personal data database or collect personally identifiable information through user interactions. Any data collected automatically (e.g., IP addresses, browser type, pages visited) is used solely for analytical purposes and is anonymised or aggregated where possible. We use only necessary cookies and provide clear cookie consent controls. We do not sell or share personal data with third parties for marketing purposes.
Data We Process
Any personal data processed is limited to:
- IP addresses (anonymised via server logs)
- Cookie identifiers for session and preference management
- Browser and device information for site performance optimisation
This data is not linked to your name, email, or any other identifying detail.
Legal Basis for Processing
Our processing of personal data is based on:
- Legitimate interests – To ensure website functionality, security, and performance.
- Consent – For non-essential cookies, which you may grant or withdraw at any time.
How to Exercise Your Rights
To exercise any of your UK GDPR rights, please contact us directly at:
Email: [email protected]
Please include your full name, the right you wish to exercise, and any relevant details (e.g., IP address or cookie ID if known). We will respond without undue delay.
Response Timeframes
We aim to respond to all requests within one (1) month of receipt. If your request is complex or numerous, we may extend this period by up to two additional months and will inform you within one month of receipt.
No Discrimination Policy
We will not deny services, charge different prices, or provide a lower quality of service to you because you exercised your rights under UK GDPR.
Updates and Changes
We may update this page periodically to reflect changes in law or our practices. The most recent version will always be posted here with an updated effective date. You will be notified of material changes via a prominent notice on our website.
Contact Information
For any questions, requests, or complaints regarding your personal data under UK GDPR, please contact our data protection point of contact:
Name: Evelyn Wescott
Email: [email protected]
Address: Sky Tower, 72 Victoria Street West, Auckland CBD, Auckland 1010, New Zealand
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection: ico.org.uk.
